TERMS & CONDITIONS

Effective Date: September 7, 2026

Welcome to the EverGlo Cosmetics website:

https://cosmetics.evergloaestheticclinic.com/

These Terms & Conditions (“Terms”, “Terms & Conditions”) govern your access to and use of the website operated by EVERGLO HEALTHCARE PRIVATE LIMITED (“EverGlo”, “we”, “our”, or “us”).

By accessing or using this website, creating an account, or purchasing products through the website, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use the website.

1. About Our Website

Our website provides information about and facilitates the purchase of products including skincare, hair-care, and weight-management products.

We reserve the right to modify, suspend, discontinue, or restrict any part of the website or its services at any time without prior notice where permitted by applicable law.

2. Eligibility

By using this website, you represent that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide to us is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will comply with these Terms and applicable laws.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

3. User Account

Certain website features may require you to create an account.

You are responsible for:

  • Providing accurate information
  • Maintaining the confidentiality of your login credentials
  • Keeping your account information updated
  • All activities carried out through your account

We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, fraud, unauthorized access, or violation of these Terms.

4. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, ingredients, prices, availability, and other information displayed on the website are accurate.

However:

  • Product images may vary slightly from the actual product due to screen settings, packaging changes, or photography.
  • Product packaging may change from time to time.
  • Availability may change without notice.
  • We may correct errors or inaccuracies when identified.

Product information should always be reviewed carefully before purchase.

5. Cosmetic and Product Disclaimer

Information provided on this website is intended for general product-information purposes.

Product descriptions, ingredients, benefits, usage instructions, and other information should not be considered medical advice or a substitute for professional medical advice.

Individual results may vary depending on factors such as skin type, hair type, lifestyle, existing conditions, and product usage.

If you have allergies, sensitive skin, an existing medical condition, are pregnant or breastfeeding, or are taking medication, you should consult an appropriately qualified healthcare professional before using a product where appropriate.

Always read the product packaging, ingredient list, warnings, and directions before use.

Discontinue use and seek appropriate professional advice if you experience an adverse reaction.

6. Orders

When you place an order through the website, you are making a request to purchase the selected products.

An order confirmation does not necessarily guarantee acceptance of the order.

We reserve the right to refuse, cancel, or limit an order where permitted by law, including in circumstances involving:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Payment issues
  • Incorrect or incomplete customer information
  • Delivery limitations
  • Other legitimate operational reasons

If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to applicable policies and law.

7. Prices

Product prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.

Prices may change without prior notice.

Any applicable taxes, shipping charges, delivery charges, or other charges will be displayed or communicated as applicable before order completion.

In the event of an obvious pricing or technical error, we reserve the right to correct the error and take appropriate action regarding affected orders.

8. Payment

Payments may be processed through third-party payment service providers.

You agree to provide accurate and valid payment and billing information.

We are not responsible for failures, interruptions, delays, or errors caused by a third-party payment service provider, except where otherwise required by applicable law.

9. Shipping and Delivery

We will make reasonable efforts to process and dispatch accepted orders within the applicable processing period.

Delivery times may vary depending on:

  • Delivery location
  • Product availability
  • Courier or logistics provider
  • Weather and natural events
  • Public holidays
  • Operational disruptions
  • Other circumstances beyond our reasonable control

Shipping charges, where applicable, may be additional and will be communicated during the purchase process.

Once an order has been handed over to the delivery partner, delivery may be subject to the delivery partner’s processes and timelines.

10. Cancellation, Returns, Refunds and Exchanges

Order cancellation, return, refund, replacement, and exchange requests will be handled according to the applicable cancellation and return policy published on our website.

Customers should review the applicable policy before placing an order.

Products may be subject to eligibility conditions for return, replacement, refund, or exchange, including product condition, packaging, and the time period within which a request is made.

Where a separate Return, Refund & Cancellation Policy is published on the website, that policy forms part of these Terms & Conditions.

11. Promotions and Offers

From time to time, we may provide discounts, promotional offers, coupon codes, or other campaigns.

Unless otherwise stated:

  • Offers may be subject to specific conditions.
  • Promotional offers may have expiry dates.
  • Offers cannot necessarily be combined.
  • We reserve the right to withdraw or modify an offer where permitted by law.

12. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with website security or functionality.
  • Introduce malicious code, viruses, or harmful software.
  • Copy, reproduce, scrape, or commercially exploit website content without authorization.
  • Provide false, misleading, or fraudulent information.
  • Use another person’s account without authorization.
  • Attempt to place fraudulent or unauthorized orders.
  • Use automated systems to interfere with website operation.

13. Intellectual Property

Unless otherwise stated, the website and its content, including:

  • Logos
  • Brand names
  • Product images
  • Text
  • Graphics
  • Website design
  • Videos
  • Icons
  • Layouts
  • Other materials

are owned by or licensed to EVERGLO HEALTHCARE PRIVATE LIMITED and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, publish, transmit, sell, or commercially exploit website content without prior written permission, except where permitted by law.

14. User Reviews and Content

If you submit reviews, comments, photographs, feedback, testimonials, or other content to the website, you agree that:

  • The content is accurate to the best of your knowledge.
  • You have the right to submit the content.
  • The content does not violate any applicable law or third-party rights.
  • The content is not fraudulent, abusive, defamatory, obscene, or misleading.

You grant us a non-exclusive right to use, reproduce, display, and publish submitted content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

15. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may occasionally be unavailable because of maintenance, technical problems, updates, security issues, or circumstances outside our reasonable control.

16. Limitation of Liability

To the extent permitted by applicable law, EVERGLO HEALTHCARE PRIVATE LIMITED shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of or inability to use the website or products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless EVERGLO HEALTHCARE PRIVATE LIMITED, its officers, employees, representatives, and service providers from claims, losses, liabilities, damages, or expenses arising from:

  • Your violation of these Terms
  • Your unlawful use of the website
  • Your misuse of the website or services
  • Your violation of third-party rights
  • Information or content submitted by you

18. Third-Party Services and Links

The website may contain links to third-party websites, payment services, delivery services, social-media platforms, or other external services.

We do not control or guarantee the availability, security, accuracy, or policies of third-party services.

Your use of third-party services may be governed by their own terms and policies.

19. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and process personal information.

The Privacy Policy forms part of these Terms & Conditions.

20. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will become effective when the updated Terms are published on this website unless otherwise stated.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising from or relating to these Terms or your use of the website shall be subject to the jurisdiction of the competent courts in India.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

23. Contact Us

For questions regarding these Terms & Conditions, orders, products, or website services, please contact:

EVERGLO HEALTHCARE PRIVATE LIMITED

Email: evergloaesthetics@gmail.com
Phone: +91 91509 95399

Website: https://cosmetics.evergloaestheticclinic.com/

Copyright © 2026 EVERGLO HEALTHCARE PRIVATE LIMITED. All Rights Reserved.